Booking Terms & Conditions

Definitions

Host

The host is managing the property on behalf of the owner. The host’s details are as follows:
Full Name: Houses of Nomad.
Physical Address:
7 Kalkoond crescent. Yzerfontein.7351, Western Cape. South Africa
Telephone: +27 76 745 6511
Email: enquiries@housesofnomad.com

Owner

The property owner.

Premises/Property

The Premises Address, Occupation Date (Date of Arrival), Termination Date (Date of Departure), Rental Rate and Deposit Amount are all set out on the Reservation confirmation.

In this Agreement, unless inconsistent with or otherwise indicated by the context,
“Manager/Agent/Host” means Houses of Nomad, whose full details are set out above;
“Agreement” means the Agreement comprising the Reservation Agreement and the reservation confirmation.

Booking Confirmation & Payment

1. For bookings where the arrival date is more than 7 days in the future, 50% of the booking must be paid to confirm the booking. The remaining 50% must be paid within 7 days of the check-in date.

2. Regular reminders will be sent to settle the outstanding 50% from 7 days prior to arrival. If we have not received the remaining 50% of the booking prior to arrival, the host reserves the right to cancel the reservation and enforce the cancellation policy.

3. If the initial 50% payment has not been received within 48 hours of making the booking, the booking will be cancelled.

4. For bookings where the arrival date is less than 7 days in the future, 100% of the booking must be paid to confirm the booking.

5. Under no circumstances will keys be given to the guest until 100% of the booking is paid.

6. Cancellation of the booking more than 7 days before checkin date will result in a charge of 50% of the booking value.

7. Cancellation of the booking within 7 days of checkin date will result in a charge of 100% of the booking value.

Guest’s Duties, Rights and Obligations

The Guest shall –

1. allow the Host, at all reasonable times, permission to enter the Premises to inspect same in order to view the condition and state of repair thereof;

2. not sub-let the whole or any part of the Premises to any third party save with the express written permission of the Host, which permission may be withheld at the Host’s sole and absolute discretion;

3. not make any alterations or additions to the Premises;

4. not do, or omit to do anything, which could damage the Premises, or render any insurance policy in respect of the Premises void or voidable;

5. refrain from doing anything which is illegal and/or causing any noise or nuisance that would in any way disturb the quiet and peaceful occupation enjoyed by the neighbours of the Premises;

6. comply with the rules of the Body Corporate (if applicable);

7. use the Premises (including, but not limited to, the garden and/or any portion of the land upon which the Premises is situated) only for residential accommodation and the parking bays only for the parking therein of a motor vehicle;

8. keep and maintain the interior of the Premises in good order and condition;

9. make good any damage caused to the Premises by the Guest of any visitor of the Guest;

10. not keep any animals or pets on the Premises, without prior consent;

11. not make duplicates of any of the keys in respect of the Premises, and shall on termination of this agreement, forthwith deliver all keys (including any duplicates thereof) and remote control units to the Host. For lost keys, fees are applicable at a rate determined by the individual property owner.

12. on termination of this agreement, return and deliver to the Owner the Premises in good order and condition (fair wear and tear excepted); and

13. not use the property for any purpose other than standard rental accommodation. Any alternative usage (such as a venue for an event or as a film location) must be agreed in writing with the Host, prior to occupation, and may be charged at an additional rate.

14. The Guest undertakes to advise the Host, as soon as is reasonably possible, of any intended increase in the number of occupants who are to occupy the Premises at any time during the occupation period, as well as the duration of their proposed occupancy of the Premises. It is recorded that any such additional occupants shall only be entitled to occupy the Premises with the express written consent of the Host, which consent may be withheld by the Host in its sole and absolute discretion and upon payment of the additional charge per person.

15. If the Guest wishes to extend the occupation period, and subject to the Premises being available, this can be arranged with the Host for an agreed additional rental. Such additional rental shall also be required to be paid in advance and the deposit shall not be used to pay for such additional rental.

Owner’s Duties, Rights and Obligations

1. The Host, duly authorized by the Owner, reserves the right to terminate any bookings/stay, should the Guest/occupant behave in a manner, which in the Host’s sole and absolute discretion, is unacceptable or offensive.

2. The Host ensures that the Premises is let with all the furnishings, fittings, appliances, equipment and amenities represented by the Owner as being on or forming part of the Premises;

3. The Owner further undertakes to and in favor of the Guest that it has and/or will, as soon as is reasonably possible, advise and/or inform the Guest, via the Host, of any facts and/or changes in circumstances which are material to, and/or may affect the Guest’s use and enjoyment of the Premises. This includes, but is not limited to, any alterations or changes to the Premises or neighboring properties (including renovations, refurbishing, constructions or reconstructions) which may in any way or manner inconvenience, dissatisfy and conflict with the original expectation of the Guest. The guest hereby confirms that he has read the description of the listing in full and has taken note of any disclosed circumstances which may affect his stay. No recourse will be given for these disclosed circumstances.

4. The Host provides a cleaning service on relevant days as per marketing;

5. The Host ensures that linen is changed on relevant days as per marketing;

6. The Host ensures that guest relations staff are available to the Guest to attend to and respond to queries, within a reasonable amount of time, in person or via telephone;

Guest’s Authority

1. The Guest hereby warrants to and in favor of the Owner and the Host

2. that he/she is duly authorized to enter into the reservation agreement and to bind the occupants to the terms and conditions of occupation as set out herein.

3. that the Guest assumes full responsibility for the obligations of the occupants under this agreement.

Damages & Rental Deposit

1. The Guest hereby agrees to pay a refundable breakage and security deposit on/before arrival at the Premises. Accordingly, the Guest undertakes and agrees to sign any documentation required by the Host in order to freeze the breakage and security deposit. Upon the expiry or earlier termination of this agreement, the Host shall be entitled to debit the Guest’s Credit Card with any amount owing by the Guest to the Owner for any reason whatsoever, and thereafter refund any remaining funds frozen as security. All breakages will be charged at their replacement cost plus and additional charge to absorb administration costs. The Guest hereby authorizes Houses of Nomad to utilize their deposit funds where necessary to cover any breakages or damages to the Premises.

2. The Guest may under no circumstances whatsoever set-off monies owing by him under the agreement against the breakage and security deposit.

3. Should the Guest cancel the agreement at any time after the occupation date but prior to the termination date, the deposit shall be released to the Guest within 7 (seven) days of such cancellation, less any deductions contemplated in terms of the above clauses

Arrival & Departure

1. The check-in time for the Premises shall be at or after 14h00 on the occupation date and the checkout time shall be at or before 11h00 on the termination date. Guests further agree to provide identification on arrival if requested (via passport or ID) to verify their identity.

Privacy and POPIA Consent

1. By proceeding with this booking, you consent to the collection, processing, and storage of your personal information in accordance with the Protection of Personal Information Act (POPIA). We collect your details for the purpose of processing your booking, providing services, and communicating relevant updates. Your information will be securely stored and will not be shared with third parties except where required by law or necessary for the completion of our services (e.g., payment processing, accommodation partners, or transport providers). You have the right to request access to, correction of, or deletion of your personal data at any time. For more details, please review our Privacy Policy.

2. By accepting our terms and conditions, you confirm that you have read and understood this consent notice.

Indemnification

1. The Guest herewith indemnifies the Owner and the Host/Agent in respect of any claim whatsoever for any loss, damage, claim, theft, accident or injury to the property and/or person of the Guest or any other person in occupation of the Premises pursuant to the provisions of this agreement, or his/her relative or any third party arising out of the occupation of, or occurring at the Premises during the period which the Guest/ occupants remain in occupation of the Premises. The guest shall not have any claims of any nature against the Host or the Owner for any loss, damage or injury which the Guest may directly or indirectly suffer (even if such loss, damage or injury is caused through the negligence of the Host or the Host’s servants or employees or the Owner) by reason of any latent or patent defects in the Premises or fire in the Premises or theft from the Premises or by reason of the Premises or any part thereof being in a defective condition or state of disrepair or any particular repair not being effected by the Host or the Owner timeously or at all or arising out of any defect in the water, gas or electricity supply to the Premises or arising out of vis major or any other cause either wholly or partly beyond the Host’s control or the control of the Owner or arising from any other cause whatsoever. The Guest undertakes to pay to the Host or the Owner an amount equal to any claim made against the Host or the Owners by anyone for any loss, damage or injury suffered in or on the Premises in consequence of any act or omission by the Guest or any persons under the Guest’s control. The Guest indemnifies the Host and the Owner from any constructional work happening around but not on the premises.

2. The Guest herewith accepts liability for all minors and all visitors to the property.

Breach

1. If any party commits any breach of any of the terms and conditions of this Agreement (“the defaulting party”) then the remaining party (“the aggrieved party”) shall be entitled to give the defaulting party 24 (Twenty Four) hours notice to remedy such breach, and if the defaulting party fails to comply with such notice then the aggrieved party shall be entitled, but not obliged, without prejudice to any other rights which the aggrieved party may have in law, including the right to claim damages, to cancel the Agreement; or claim immediate performance and/or payment of all the defaulting party’s obligations in terms hereof.

2. Should the aggrieved party institute action against the defaulting party pursuant to a breach by the defaulting party of this Agreement, then without prejudice to any of the rights which the Owner may have, the aggrieved party shall be entitled to recover from the defaulting party all costs incurred by it including legal costs (on the scale as between attorney and own client), tracing fees and such collection commission as the aggrieved party is obliged to pay to its attorneys.

General

1. No alteration, cancellation, variation of, or addition hereto shall be of any force or effect unless reduced to writing and signed by all Parties to this Agreement or their duly authorized representatives.

2. This Agreement cancels and supersedes the terms and conditions of all prior negotiations and Agreements between the Parties.

3. This document contains the entire Agreement between the Parties relating to these presents and no party shall be bound by any undertakings, representations, warranties, promises or the like not recorded herein.

4. No indulgence, leniency or extension of time which any party may grant or show, shall in any way prejudice such party or preclude it from exercising any of its rights in the future.

Jurisdiction

1. This agreement shall be interpreted and governed in accordance with the laws o the Republic of South Africa. The parties hereby consent to the non-exclusive jurisdiction of the High Court of South Africa, Cape of Good Hope Provincial Division.