Privacy Policy

Introduction

Welcome to The Houses of Nomad. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Personal Information We Collect

When you visit our website or book a stay with us, we may collect the following information:
Name
Contact information (email address, phone number)
Payment details
Information related to your stay and preferences

3.Use of Personal Information

We use your personal information for the following purposes:
To provide and manage our services, including booking and managing your stay.
To communicate with you regarding your reservation and any related services.
To process payments and manage financial transactions.
To respond to your inquiries and provide customer support.
To improve our services and website.

4.Disclosure of Personal Information

We will only share your personal information in the following circumstances:
With our employees, only as needed, to facilitate your stay and ensure a seamless experience.
With third parties, should you book external excursions or services through us, to manage and provide those services.
We will not sell, rent, or lease your personal information to any third parties

5.Security of Personal Information

We implement appropriate technical and organizational measures to protect the personal information we collect and process. This includes protecting it from unauthorized access, disclosure, alteration, and destruction.

6. Your Rights

Under POPIA, you have the following rights:
To request access to the personal information we hold about you.
To request correction of any inaccuracies in your personal information.
To request deletion of your personal information under certain circumstances.
To object to the processing of your personal information.
To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
The Houses of Nomad

Email: enquiries@thehousesofnomad.com
Phone: +27 76 745 6511
Address: 7 Kalkoond Crescent,
Yzerfontein.
7351, Western Cape.
South Africa

9. Ownership and Adherence

The name “The Houses of Nomad” and all business associated with it is owned by Ballereno Property Holdings Pty Ltd. Ballereno Property Holdings Pty Ltd. adheres to the same privacy policy as displayed here.